FAQ
Questions fréquentes
Si vous avez un problème ou une question nécessitant une assistance immédiate, vous pouvez cliquer sur le bouton ci-dessous pour discuter en direct avec un représentant du service client.
Veuillez prévoir un délai de 6 à 12 jours ouvrables à partir du moment où votre colis nous parvient pour que le remboursement soit effectué.
Paiement
1. Paiement sécurisé
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2. Comment utiliser mon avoir ?
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3. Les dimensions des produits
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4. Un produit est épuisé, va-t-il revenir ?
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Livraison
1. Délais de livraison
Nos colis partent du Maroc et sont livrés dans le monde entier ! Et
ça fait aussi partie de notre histoire, des colis qui viennent de loin
spécialement pour vous et nous essayons de vous faire profiter de super
tarifs en express et ce dans le monde entier !!!
2. Réception de mon colis
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3. Dois-je payer des taxes à l'importation ?
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Retours et remboursements
1. Comment faire un retour, un échange ?
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2. Produit abîmé à la livraison
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3. Produit non conforme
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4. Remboursements
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